Salesforce Administrator
Remote
About Us:
VETS, Inc. is a national 501(c)(3) nonprofit organization dedicated to ENDING the veteran suicide epidemic by providing resources, research, and advocacy for U.S. military veterans seeking psychedelic-assisted therapies for traumatic brain injury (TBI), post-traumatic stress disorder (PTSD), addiction, and other health conditions. Our vision is a world where veterans have access to the most advanced healthcare options to heal from the mental and physical wounds of war. Learn more at www.vetsolutions.org.
Why we need you!
Our mission is critical, and your role as a Salesforce Administrator is pivotal in ensuring we efficiently manage and utilize our Salesforce platform to support our mission. Your expertise will enable us to seamlessly handle sensitive data, streamline our operations, and implement key projects that drive our mission forward. Without you, our efforts to provide timely and secure support to veterans and effectively advocate for change on a national level would be significantly hampered.
Here’s what you’ll be doing:
You will be the technical lead for all Salesforce-related requests within our organization. Your primary focus will be on designing, implementing, and administering the Salesforce platform, while also taking the lead on other IT projects. You will work closely with our Director of Operations, who will help you focus your energy on technical implementation by acting as an IT point person for the rest of the team, scoping out projects with you, etc. We’re looking for someone with a self-starter attitude who can problem solve on their own and be a collaborative partner in developing solutions.
- Create and maintain Salesforce flows, validation rules, and custom objects.
- Create and maintain Salesforce reports and dashboards.
- Develop and maintain Declarative Lookup Rollup Summaries (DLRS).
- Oversee user & license management and reconfiguring sharing rules and permission sets.
- Create and manage Forms and Documents using Formstack.
- Develop and manage automated email campaigns using Pardot, including creation, testing, and deployment of emails.
- Configure Pardot to trigger automated emails based on specific actions or criteria in the Salesforce org, such as field updates or form submissions.
- Maintaining / updating Pardot email templates (Lightning and Classic).
- Oversee creation and maintenance of custom fields, page layouts, lightning record pages, and other Salesforce UI.
- Hubspot / Salesforce integration maintenance.
You need experience with and/or current certifications in:
- Salesforce Sales Cloud.
- Salesforce Service Cloud.
- Salesforce Nonprofit Success Pack (NPSP).
- Salesforce Admin or Developer.
- Experience with Pardot.
- Experience with Hubspot Email MarketingYou are comfortable setting up third party apps in Salesforce.
It would be nice if:
- Experience with Apex and Lightning Web Components.
- Experience working within an Agile environment.
- You have experience with Formstack Documents and Formstack Sign.
- You are familiar with Classy for Salesforce.
- You are excited about working to improve our cybersecurity processes.
- You have implemented automated SMS texting solutions.
Example Projects:
- Implement leads to capture potential donors and potential business associates for VETS and build a process to manage nurturing and tracking of that lead through account creation.
- Create email automations in Pardot.
- Update and maintain complex research surveys in Formstack, and build reporting solutions to analyze the data etc.
Commitment:
- 20-25 hours per week
- Remote position; candidates in US time zones preferred.
Compensation
Competitive pay commensurate with experience.
How to Apply
Please apply on our website using the following link here . Only applicants selected for interviews will be contacted.
Equal Opportunity
VETS is an equal opportunity /affirmative action employer. We search for amazing people of diverse backgrounds, experiences, abilities, and perspectives. We take care of each other to create an inclusive work environment where we love to come to work every day.
Confidentiality
VETS will not contact an applicant’s current employer unless they are listed as a reference by the applicant.
Legal note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.